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About Us

About Us

About Rivendell Behavioral Health Hospital

Rivendell Behavioral Health Hospital is located on a 48-acre private campus in Bowling Green, Kentucky.

Our mission is to provide quality healthcare services that patients recommend to families and friends, physicians prefer for their patients, purchasers select for their clients, employees are proud of and investors seek for long-term results.

Service Excellence Standards

Rivendell strives to achieve our mission through demonstrating Service Excellence Standards in our daily work. These three standards are:

  • Treat everyone as a guest
  • Demonstrate professionalism and excellence in the things we do
  • Practice teamwork

Character is an important part of who Rivendell Behavioral Health Hospital is as a facility. Our team members must maintain three values to accomplish Service Excellence. These values are:

  • Integrity – We do the right thing for the right reason
  • Intensity – Our job is important and we do it with a good attitude
  • Intelligence – Rivendell uses the right tools for the job

Service Excellence defines Rivendell Behavioral Health Hospital’s culture. By looking at everything we do from a customer’s point of view, we can achieve Service Excellence, which consists of the following principles:

  • Continuous improvement in measurable ways
  • Employee development
  • Ethical and fair treatment of all
  • Teamwork
  • Compassion
  • Quality  service delivery

Let Us Help

Rivendell Behavioral Health Hospital’s professional staff are ready to help find the best treatment options for you or your loved one. Call 270-843-1199 for a no-cost, confidential assessment 24 hours a day, 7 days a week. If you need immediate medical assistance, contact 911 or seek the nearest emergency room.